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Augment8
Augment8
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Success Stories That Speak for Themselves

See how leading companies have solved real business challenges and achieved measurable growth with our solutions. These aren’t just projects – they’re partnerships that transformed entire operations.


​Tata Capital
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​Tata Capital Limited is a financial services company and a part of the Tata Group, one of India’s most respected conglomerates. Established in 2007, Tata Capital offers a wide range of financial products and services, including personal loans, business loans, home loans, wealth management, and investment advisory.

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How We Transformed Tata Capital's Lending Experience

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How We Solved It

We mapped the complete loan journey through detailed user research, uncovering key customer pain points. Our team redesigned the interface for clarity, built intuitive workflows, and ensured regulatory compliance across every step.

The Roadblocks

The project needed to overcome complex regulatory requirements, high drop-off rates during loan applications, and integration with multiple legacy banking systems for real-time processing.

The Tech That Made It Work

We mapped the complete loan journey through detailed user research, uncovering key customer pain points. Our team redesigned the interface for clarity, built intuitive workflows, and ensured regulatory compliance across every step.

The Impact

Achieved a 35% drop in loan application abandonment, cut approval times from days to hours, and improved customer satisfaction through a simpler, user-friendly experience.

Solution

Tata Capital faced challenges with high drop-off rates in their loan application process and outdated user interfaces. We delivered a modern, intuitive digital lending platform that streamlined the application journey, integrated secure verification systems, and improved overall customer experience for faster approvals and greater satisfaction.

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